Terms of Use

Last Updated:

Agreement to Terms

These Terms of Use constitute a legally binding agreement between you and Chroxxenkhelvorn ("Company," "we," "us," or "our") concerning your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

Eligibility

By using our website and services, you represent and warrant that:

  • You are at least 18 years of age or have reached the age of majority in your jurisdiction
  • You have the legal capacity to enter into binding contracts
  • You will comply with these Terms and all applicable laws and regulations
  • All information you provide is accurate, current, and complete
  • You will maintain the accuracy of such information

Use of Our Website

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. You agree not to:

  • Use the website for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to any portion of the website or any systems or networks
  • Interfere with or disrupt the website or servers or networks connected to the website
  • Use any automated system, including robots, spiders, or scrapers, to access the website
  • Transmit any viruses, malware, or other harmful code
  • Collect or harvest any information from the website without our permission
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Engage in any activity that could damage, disable, or impair the website

Orders and Purchases

Order Acceptance

All orders placed through our website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability
  • Errors in product or pricing information
  • Suspected fraudulent or unauthorized transactions
  • Inability to verify customer information
  • Delivery restrictions or limitations

Pricing and Payment

All prices displayed on our website are in Australian Dollars (AUD) and are subject to change without notice. We strive to ensure pricing accuracy, but errors may occur. If we discover a pricing error after you have placed an order, we will notify you and give you the option to confirm the order at the correct price or cancel it.

Payment must be made at the time of order placement using one of our accepted payment methods. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the total amount to that payment method.

Delivery

We will make reasonable efforts to deliver orders within the timeframe specified. However, delivery times are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our control, including but not limited to weather conditions, traffic, or recipient unavailability.

Product Information

We strive to provide accurate descriptions and images of our floral products. However, please note that:

  • Actual products may vary slightly from images due to the natural variation in flowers
  • Flower availability may vary based on season and supply
  • We reserve the right to substitute flowers of equal or greater value if specific varieties are unavailable
  • Colors may appear differently on different screens and devices
  • Product descriptions are provided for general information and may not capture all details

Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, and software, is the property of Chroxxenkhelvorn or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not:

  • Reproduce, distribute, modify, or create derivative works from any content without our written permission
  • Use any content for commercial purposes without our authorization
  • Remove or alter any copyright, trademark, or other proprietary notices
  • Frame or mirror any content on another website

User Content

If you submit any content to our website, including reviews, comments, photos, or other materials, you grant us a worldwide, non-exclusive, royalty-free, perpetual, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media.

You represent and warrant that:

  • You own or have the necessary rights to the content you submit
  • Your content does not violate any third-party rights
  • Your content does not contain unlawful, harmful, or offensive material
  • Your content complies with all applicable laws and regulations

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Warranties regarding the accuracy, reliability, or completeness of content
  • Warranties that the website will be uninterrupted, secure, or error-free
  • Warranties regarding the results obtained from using the website

Limitation of Liability

To the maximum extent permitted by law, Chroxxenkhelvorn and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to:

  • Your use or inability to use the website or services
  • Any unauthorized access to or use of our servers or personal information
  • Any interruption or cessation of transmission to or from the website
  • Any bugs, viruses, or harmful code transmitted through the website
  • Any errors or omissions in content or any loss or damage incurred from using content

Our total liability to you for all claims arising from or related to the website or services shall not exceed the amount you paid us in the twelve months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Chroxxenkhelvorn and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the website or services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of any applicable laws or regulations

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or your use of the website shall be resolved through binding arbitration in accordance with the rules of the Australian Dispute Resolution Association, except that either party may seek injunctive relief in court to prevent irreparable harm.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of the website after such changes constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Chroxxenkhelvorn.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Chroxxenkhelvorn regarding your use of the website and supersede all prior agreements and understandings.

Contact Information

If you have any questions about these Terms of Use, please contact us:

Chroxxenkhelvorn
12 Little Collins St
Melbourne VIC 3000, Australia
Phone: +61 3 9650 4555
Email: callback@chroxxenkhelvorn.world